365 Osborne St.

MTS Customer Contact Centre

Type: Office

Year Acquired: 2001

Year Built: 2007

Land Area: 4.4 acres

Zoning: C2 (Commercial – Community)

Parking: 238 electrified stalls

Features: Direct access to a controlled intersection, stand-by diesel generator, cafeteria, close proximity to downtown Winnipeg.

The MTS Customer Contact Centre is an efficient and functional 76,032 square foot call centre. The project was awarded through a request for proposal (RFP) process in 2006. The facility is located 250 meters south of “confusion corner” in central Winnipeg, Manitoba, Canada.


The building is a 76,032 square foot two-storey call centre featuring an open floor plan, a stand-by diesel generator, two elevators and a full service staff cafeteria/lunchroom. The building design efficiently creates a functional and cost-effective call centre space for MTS.


The land provides MTS and their employees with 238 electrified parking stalls, direct access to a controlled intersection and over 10,000 square feet of expansion room. The land is a 4.4-acre parcel zoned C2 (Commercial 2) and is a remediated brown field site purchased as surplus property from CP Rail.

Site Photos

Site Plans